Privacy Policy
Last Updated: January 24, 2025
Fansister Technology Limited ('we', 'our', or 'us') operates the Hifortune application. This policy explains how we collect, use, retain, and protect your personal information.
Information We Collect
- Personal Information: Name, email address, date of birth
- Usage Data: Information about how you interact with our service
- Device Information: Browser type, IP address
- Payment Information: Processed securely through our payment providers
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support and respond to your requests
Data Retention and Disposal
Retention Periods:
- Personal information: Retained for the duration of your account's activity and for a maximum of 7 years after the last interaction, unless otherwise required by law.
- Payment information: Retained for 6 years to comply with financial and tax regulations.
- Usage and device data: Retained for up to 2 years for analytics and service improvement.
Disposal Methods:
- Data is securely deleted or anonymized using internationally recognized standards.
- Physical records (if any) are shredded or incinerated.
- Digital records are permanently deleted from active and backup systems using secure erasure tools that comply with ISO/IEC 27040 standards.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular system audits.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that assist in operating our service, bound by confidentiality agreements.
- Law Enforcement: When required by law or to protect our legal rights.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request the deletion of your personal information, subject to retention laws.
To exercise these rights, contact us at contact@hifortune.ai.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at contact@hifortune.ai